Shipping Policy

Thank you for choosing to do business with us. We are committed to ensuring your products reach you safely and on time. Please read our shipping policy carefully to understand how we handle deliveries.

1. Order Processing Time

All orders are processed within 1–3 business days.

Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Methods

We use reliable international and local courier services to ensure secure and timely delivery.

Tracking information will be provided once the order is shipped.

3. Shipping Duration

Domestic deliveries: Estimated delivery time is 3–7 business days.

International deliveries: Estimated delivery time is 7–14 business days (depending on the destination country).

4. Shipping Charges

Shipping charges vary based on location, product weight, and order size.

Exact shipping cost will be calculated and shown at checkout.

5. Order Tracking

Once shipped, a tracking ID and link will be shared via email or user dashboard.

You can track your order status anytime using the provided tracking number.

6. Delays & Issues

We are not responsible for delays caused by customs, natural disasters, or courier company issues.

If your package is delayed or lost, contact our support team—we’ll assist promptly.

7. Undeliverable Packages

If a package is returned due to an incorrect address or failure to receive, we will attempt redelivery at an additional cost.

No refund will be issued for undeliverable packages unless agreed upon.

8. Offer-Based Reselling Plan Purchases

If a reselling plan is purchased through a promotional offer or campaign, any refund or return request will be processed strictly according to the terms and conditions of that specific offer. No general refund policy will apply in such cases.

9. Contact Us

For any shipping-related inquiries, please contact our customer support at:

Email: support@thaidropshipping.com